We are open 6 Days a weak.
Star Indo Grocery open hours from 10:00AM to 8:00PM (Sunday Closed).
You can place an order online any time in 24 Hours a day.
Order are also accepted by Phone, Fax, And Email.
Please place dry and frozen foods seperatly and each order should be worth 7000yen to enjoy free delivery .
Delivery will be done next day, if order receive before 3PM ( Monday ~ Saturday ) working day only.
Order accepted everyday but dispatched only on next working day, If order receive after 3pm Friday.
Please dont expect delivery on Sunday or Monday if you placed order on Saturday after 13:00pm, you will receive it on tuesday only.
Free Home Delivery on 7000Yen purchasing of food items (Weight limits up to 28kg.).
800Yen Extra charges If Purchasing of food items is less than 7000Yen.
Presently only one payment methods are available Cash on Delivery
Payment in Cash is collected by delivery man at the time of delivery, if you fail to pay the amount in full, parcel can not be delivered (Once parcel has been dispatched, payment option can not be changed, even if you call us and want us to speak to the delivery boy)
Subject to any withdrawal right you may have under applicable law, charges are non-refundable unless the price plan terms expressly say otherwise. Except as otherwise required by law, the costs of any returns if permitted will be at your expense.
Cancellation of any order placed should be cancelled by phone only before 3:00 PM on the same working day or next working day if your order placed on a holiday. Once order is dispatched, it is responsibility of the customer to receive the package with the full payment. If order is cancelled after the above mentioned timeframe and package has been dispatched from the warehouse, cost of shipment and handling has to be borne by the customer.
Phone card amonut will be considered seperately.
Even though we want to deliver within 24 hours, how ever due to traffic conditions and unavoidable weather conditions deliver may be takes 2-3 days depending on your area location.
We will arrange next day delivery, but we cannot ensure timely delivery during weekends or national holidays.
Incase of any additional queries or questions please feel free to contact Star Indo Grocery.